Privacy Policy

At AnEssential (“we,” “us,” “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit anessential.com, make a purchase, or interact with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Provided voluntarily during checkout, account creation, or customer support:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party processors)

B. Automatically Collected Information

Collected through cookies or analytics tools:

• IP address
• Device type
• Browser type
• Pages viewed
• Time spent on the site
• Referring website

C. Order & Transaction Data

Details related to your purchases:

• Items ordered
• Order history
• Delivery information

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide order updates and customer support
• Improve website performance, user experience, and product offerings
• Detect and prevent fraud
• Send promotional emails (only with your consent)
• Comply with legal obligations

3. How We Protect Your Information

We implement security measures designed to safeguard your personal data, including:

• Encrypted payment processing through trusted third-party providers
• Secure servers and firewalls
• Restricted access to sensitive information
• Regular website and system monitoring

4. Sharing Your Information

We do not sell or trade your personal information.

We may share your information only with:

• Shipping & delivery partners (to fulfill your order)
• Payment processors (to process secure payments)
• Customer service tools (to communicate with you)
• Legal authorities (if required by law)

We ensure that all partners follow strict data-protection standards.

5. Cookies and Tracking Technologies

We use cookies to improve your shopping experience, including:

• Keeping items in your cart
• Recognizing your browser
• Analyzing website traffic
• Personalizing content and offers

You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights (Canada & U.S.)

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Withdraw consent for marketing communications
• Request clarification on how your data is used

To exercise any of these rights, contact us at:
📧 support@anessential.com

7. Data Retention

We retain your information only as long as necessary for:

• Fulfilling orders
• Legal compliance
• Business record-keeping
• Fraud prevention

8. Children’s Privacy

Our website is not intended for individuals under 18.
We do not knowingly collect personal information from children.

If you believe a minor has provided information, please contact us immediately for removal.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date.

11. Contact Us

For questions, concerns, or privacy requests:

📧 support@anessential.com
🌐 https://anessential.com/